Customer Reviews for Bates Exterminating
John Kerr on 3/2/2015 8:33:17 AM
I must say that I am disappointed with the services that I received from Bates Exterminating. After a cursory inspection that really didn't amount to much other than a walk around the property and a peak into the attic, it was determined that I had an infestation of attic rats. Okay with that. The next day six bait boxes were installed outside and as far as I can determine, over the period of one month plus, they were never checked to determine whether or not the bait was eaten and needed re-baiting. I have since hired a new rodent exterminator who has already provided me with a detailed inspection and report, plus a reasonable estimate of cost. That contractor is now plugging up all identified entrances from the outside into the attic, and installing metal screens over the rain downspouts and all pipes and vents that are located on the roof. I would have thought that Bates Exterminating would have done something similar. I feel that I did not get my $295 worth of services from Bates - in fact, I'm sure that I could have bought what is probably the same rat poison at WalMart for a fraction of the cost that I paid to Bates.
john kerr on 3/2/2015 8:34:12 AM
I must say that I am disappointed with the services that I received from Bates Exterminating. After a cursory inspection that really didn't amount to much other than a walk around the property and a peak into the attic, it was determined that I had an infestation of attic rats. Okay with that. The next day six bait boxes were installed outside and as far as I can determine, over the period of one month plus, they were never checked to determine whether or not the bait was eaten and needed re-baiting. I have since hired a new rodent exterminator who has already provided me with a detailed inspection and report, plus a reasonable estimate of cost. That contractor is now plugging up all identified entrances from the outside into the attic, and installing metal screens over the rain downspouts and all pipes and vents that are located on the roof. I would have thought that Bates Exterminating would have done something similar. I feel that I did not get my $295 worth of services from Bates - in fact, I'm sure that I could have bought what is probably the same rat poison at WalMart for a fraction of the cost that I paid to Bates.
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